Training
As documentation experts, we’re uniquely positioned to provide professional training on a wide variety of documentation tools and topics. We deliver cutting-edge training courses for clients, with courses ranging from improving writing, presentation, and editing skills to technical writing skills for engineers.
The following courses are offered on an ongoing basis
Structured/DITA documentation with Madcap Flare, FrameMaker, XMetaL, Oxygen, and IXIA
Preparing API documentation
Creating videos using Camtasia, Guidde, and/or AI
e-learning Production (Using Storyline)
Improving technical writing/authoring skills for engineers and developers
Automation using Power Automate, Power Apps, and agentic AI
Technical writing internships
UX/UI and microcopy writing
Docs-as-code using Markdown and Git
Using Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote, Teams, Visio)
Leveraging AI for documentation including prompt engineering and automation
Using LLMs, AI agents, and AI skills, to create, analyze, and automate, business processes
Content management with SmartDocs and SharePoint
Collaborating and managing projects with Teams, Microsoft Planner, and Microsoft 365
Using Copilot and Office 365 to enhance collaboration, team management, and coaching