Training
As documentation experts, we’re uniquely positioned to provide professional training on a wide variety of documentation tools and topics. We deliver cutting-edge training courses for clients, with courses ranging from improving writing, presentation, and editing skills to technical writing skills for engineers.
The following courses are offered on an ongoing basis
Structured Documentation with Madcap Flare, FrameMaker, XMetaL, Oxygen, and IXIA
Preparing API Documentation
Video Production for Technical Documentation (Using Camtasia and/or AI)
e-learning Production (Using Storyline)
Improving Technical Writing/Authoring Skills for Engineers and Developers
Automation Using Power Automate, Power Apps, and Agentic AI
Technical Writing Internships
UX/UI and Microcopy Writing
Docs-as-Code Using Markdown and Git
Using Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote, Teams, Visio)
Leveraging AI for Documentation Including Prompt Engineering and Automation
Creating DITA Documentation Using XML Editors and CCMS
Content Management with SmartDocs and SharePoint
Collaborating and Managing Projects with Teams, Microsoft Planner, and Microsoft 365
Using Copilot, OneNote, Loop Components, and Office 365 to Enhance Collaboration, Team Management, and Coaching

